Warranty policy

  Life time warranty

We well repair or replace at our option any product which is defective in matrial or workmanship


*If the product is discontinued or out of inventory, we will replace a new or comparable product and options will be provided for selections.

It does not apply to the following

1. damages caused by accident, negligence, or improper care
2. usage and storage of improper martial not intended for household usage
3. industrial or commercial application
4. general wear and tear
5. staining and scorched marks due to reheating in the microwave
Please see our use & care page for more details

To receive a replacement, a replacement form needs to be completed.


Please Note: Lifetime Warranty only apply with a proof of purchase through an authorised retailer.

Copyrights 2009-2010 LOCK N LOCK All rights reserved.
ABN 62 131 877 828 | PO BOX 6870 Blacktown NSW 2148